PRIVACY POLICY

Who we are

Amaretto Delicatessen is a shop and website owned by Fabrizio Fiaschi. Our website address is: https://amarettodeli.co.uk The shop address is Amaretto Delicatessen, 16 St Georges Street, Norwich, NR1 3BA. Email: amarettodeli@yahoo.it Only Fabrizio Fiaschi and the Marketing Manager have access to any personal data held on our website.

Cookies

While you visit our online shop, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

Google Analytics cookies

We use Google Analytics which sets first party cookies. These cookies track visitors, calculate visit length, monitors the HTTP Referrer and uses a cookie that segments data and improves cookie targeting capabilities.

Facebook, Twitter and Instagram cookies

Any plugins or links to third party social media sites on this website may track your cookies when you visit our site, in line with their data protection policies and how you’ve opted in or out of them.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

The information we collect on our site

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your order
  • Respond to your requests, including refunds and complaints
  • Comply with any legal obligations we have
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

Payments and your data

As you place an order on our website you will need to make payment for the goods or services you have ordered. In order to process your payment we use PayPal and Stripe, both  third-party payment processors. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy and we recommend that you look at the third-party privacy policy carefully so that you are happy with their terms of service. Please note, we do not hold any of your card details on our own site.

If you choose to pay through PayPal, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

We also accept payments through Stripe Checkout. If you choose to pay through Stripe, some of your data will be passed to Stripe Checkout, including information required to process or support the payment, such as the purchase total and billing information. Please see the Stripe Checkout terms of service here and the full Stripe privacy policy here.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Right to personal information

As stated, we collect a minimum of information on you, using it for functional purposes only but if you would like to access or erase any of the personal information we hold on you on our website please contact: info@amarettodeli.co.uk and we will endeavour to help you asap. For any questions relating to data do get in touch.